Shop items cannot be used as the shop is temporarily unavailable
just bought sitting but cant use it. can buy stuff but cant use it...
supp id: E11E902C
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Shop items cannot be used as the shop is temporarily unavailable
just bought sitting but cant use it. can buy stuff but cant use it...
supp id: E11E902C
Is this still occurring ? I can't re-create the issue.
Yes its still occuring.Quote:
Originally Posted by DavidC
I tried using shop items with munkbot off and still the same thing. Also tried different devices and different browsers.
So is there anything that can be done about this or am i stuck not being able to use shop items?
It has to be something on your browser. There's no error reports being generated that I can see.
Have you tried a different browser?
Or your phone?
If you can recreate this please take a screenshot and send to UtopiaSupport@Utopia-Game.com so I can see, but then also try a different browser and your phone or a mobile device.
I've had reports come in from others that have had this issue and it's normally resolved due to extensions of some sort causing an issue, or the user trying to use shop items while under a sat account.
Quote:
Originally Posted by DavidC
He already said he tried different browsers and different devices :PQuote:
Originally Posted by Selephant
Yes thats correct Ive used both different browsers (chrome mobile, firefox mobile, chrome, firefox,and microsoft edge) as well as multiple devices with extensions on, extensions off and no extensions installed at all. It does not make a difference. Ive sent a screenshot to the email that David posted. I look forward to hearing back about this matter as it is genuinely frustrating not to be able to utilize items that I have purchased.Quote:
Originally Posted by Korp