Wow. And this is why I don't visit these forums much. Pointless bickering.
Does this game need to be monitored 24/7? Absolutely not. I'm not asking them to do this. What I am asking them for is to make an extra effort to make up for their mistakes. That's all. To me its bizzarre. I work as the IT manager in a 24/7 environment (a hospital), so we stay until the problem is fixed and everyone is happy. But there is a different mindset here.