Hi All,
First of all, we're glad to say that the game is back up and things are looking stable. We put the game back up in a paused state last night at 8pm GMT. Ticking resumed this morning at 11am GMT.
Over the last few days we've been fixing a problem which caused the server to grind to a complete halt. This wasn't because the server was overloaded, it was because of a software bug. The downtime was spent isolating this bug, coming up with a solution, implementing and testing that solution. Since last night the server has been busy, without showing any signs of coming to a halt.
Some of you have seen 504 timeout messages and the "Oops, something went wrong" page. We're well aware of this. There are bugs to be fixed, performance improvements to be made, and we have to deal with the scipters. So right now, we're moving onto these tasks.
The maintenance page will appear from time to time as you bring you new code updates. Typically, this will only last for 5 - 10 minutes.
Thanks,
Sean & Brian