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Thread: Rules and consistency A winning combination.

  1. #1
    Former Community Manager Thundergore's Avatar
    Join Date
    Jun 2009

    Rules and consistency A winning combination.

    I had originally held off on this aspect of the plan to clean up our game and community. I anticipated that the cheat reports would absorb a lot of my time and they do - but no more waiting. I feel that hesitancy is not beneficial at this time.

    We are dedicated to taking every step necessary to clean up the game and the community to the best of our ability. We are dedicated to growth. This means new users cannot feel threatened or offended in game or on the boards. This means (like the culture of casual cheating) some 'common practices' need to be expunged from the boards.

    In order to create this sort of environment we need a new and practical (albeit spartan) approach to rules, especially the punishment of offending posters. We need a transparent and fair system.

    To that end:

    1. If you post anything that the moderation or community team feel is inappropriate or wrong* then you have 'infracted'.

    2. To 'infract' = 1 day ban. Your post is edited/removed.

    3. 3rd infraction = 1 week ban and user is on 'Level 1'. Your post is edited/removed.

    4. To 'infract on level 1' = 1 week ban . Your post is edited/removed.

    4. 3rd infraction on level 1 = 1 month ban and user is on 'Level 2'. Your post is edited/removed.

    5. Any infraction on level 2 after the 1 month ban = permanent ban. Your post is edited/removed.

    If the Moderation Team feels that a poster's offending comments are reaching into 'higher levels' (say a new user opens with a salvo of abuse or indeed spams adverts) then that poster may be fast tracked through this process.
    Infractions will decay over time, however information regarding infractions and levels will be known only by the Moderation Team and will not be disclosed under any circumstances. Don't break the rules and you don't have to worry about which level you're on.

    In addition, here are some simple rules that the Moderation Team all must follow in return.
    Currently the team consists of:
    Game Administration (DavidC, JeffT and Bishop)
    Forum Moderators (Palem and Sassy_Wolfie)
    Strategy Moderators (AquaSeaFoam and PersainCAT)
    and our newest additions;
    Utopia Talk Moderators (Allanon and Proteus)

    This is no democracy but we must rule fairly:

    1. We will correct any erroneous bans if we find that the poster was treated harshly.

    2. We will be unbiased, firm and fair. If a poster insults a Team member, a different Team member will be the 'lead investigator' in that infraction. If someone insults several or all of us (or everyone in general) then we will do our best to remain impartial.

    What can be infracted? Well the violations (taken from this post which therefore still applies) include, but are not limited to:

    * Blatant advertising of unrelated sites, programs, or services.

    * Spam and multiple postings of similar messages

    * Insults, flames, and attacks on other individuals or groups

    * Off-topic posts - strongly prohibited in the Bugs section

    * Posts containing inappropriate language or content.

    * Posts encouraging illegal or unethical behavior

    * "Trolling" (posts only intended to stir up trouble) - If in doubt avoid it, and you should have no problems.

    * Posting on behalf of a banned user

    These are the rules. Please follow them. This is not a means of suppressing a right to express opinions (after all you have no right to be rude to another for this infringes on their own rights). This is to protect those who cannot protect themselves and, in the end, to encourage a flourishing community.

    The interpretation and application of forum rules is always an inexact science. Common sense, transparency and consistency are key. The exact model used can and should be open to adjustments and because of this we anticipate that there will be a transition period.
    If you feel you have been treated unfairly you should send an e-mail to UtopiaSupport listed below and the situation will be reviewed by Game Administration.

    We will however be applying these rules going forward.

    If you've any comments please e-mail
    Last edited by DavidC; 04-12-2017 at 03:19. Reason: Updated policy and added new Moderation Team info

  2. #2
    Join Date
    Dec 2016
    Please take a moment to review the forum rules and policies that we plan to enforce with less leniency as we move forward.
    Please e-mail Utopia Support for any in-game related issues at

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