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Thread: Aggressive advertisements hijacking browser

  1. #1
    Post Fiend
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    Aug 2016
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    Aggressive advertisements hijacking browser

    For the last day or so, my game browser has periodically been redirected to a number of other web sites (for a while, it was a couple of phishing scam survey pages; but there have been others now). I'm pretty sure that this is ad-related (though I did run a malware check just to be sure, which came up clean). I have plenty of browser tabs open, and they're all unaffected, but whenever I open a new Utopia tab, within a fairly short period of time - whether I'm actively using it or just letting it idle - it'll kick over to another website.

  2. #2
    Game Support Bishop's Avatar
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    Jul 2008
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    Any chance you can grab the URL? We have had some issues with resellers I think.
    Support email: utopiasupport@utopia-game.com <- please use this and don't just PM me| Account Deleted/Inactive | Utopia Facebook Page | #tactics <-- click to join IRC|
    PM DavidC for test server access

  3. #3
    Post Fiend
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    Aug 2016
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    Here's the most recent one: http://promotionbrand.com/Annual%20Visitors'%20Survey

    But I think it's actually sending me to some redirection page. If I click "Back", then rather than sending me back to Utopia, it brings me to an entirely different ad page - I just did that, and ended up with a thousand character URL starting with www.balsurvey.com.

  4. #4
    Administrator
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    Dec 2016
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    I will have that reported.

    We have recently requested an entire ad format be restricted to hopefully stop this altogether.

    If it continues, please let us know so we can make sure it stops.
    Please e-mail Utopia Support for any in-game related issues at UtopiaSupport@utopia-game.com

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  5. #5
    Post Fiend
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    No issues for the last few hours - which, considering that I think the average time it took to happen before was around 10-15 minutes, makes me cautiously optimistic that it's resolved. I'll advise if anything changes.

  6. #6
    Veteran goodlilwitch's Avatar
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    I have one that's taken over a good chunk of my browser window on my phone. Do you want those reported too?

  7. #7
    Game Support Bishop's Avatar
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    Yes please
    Support email: utopiasupport@utopia-game.com <- please use this and don't just PM me| Account Deleted/Inactive | Utopia Facebook Page | #tactics <-- click to join IRC|
    PM DavidC for test server access

  8. #8

  9. #9

  10. #10
    Forum Addict
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    I have had it 5 times today. 4 times on my phone. Logged onto computer then this just completely popped up kicked me out of uto...

    http://www.kewsurvey.com/?sid=isp.op...folk&c6=Chrome
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  11. #11

  12. #12
    Game Support Bishop's Avatar
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    Reported, thanks.
    Support email: utopiasupport@utopia-game.com <- please use this and don't just PM me| Account Deleted/Inactive | Utopia Facebook Page | #tactics <-- click to join IRC|
    PM DavidC for test server access

  13. #13
    Forum Addict
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    Jun 2012
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    I've got the ads loading on the side banners that are just spinning ye olde loading wheel and often freezing up, some videos some not, but they're stalling my entire browser (Chrome) and causing huge lag when trying to play the game. Nothing is taking over, just making the game super laggy and unresponsive.

  14. #14
    Post Fiend
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    Sep 2015
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    Big BIG fat + 1 on this. Shuts down twitch while watching and also causes ipad to have 5-8 second delays. Makes writing msgs on touch screen style stuff impossible. Instead of pressing once it believes i held it down for 5-8 seconds so either deletes half a setence of throws down 20 Ts

  15. #15
    Postaholic Ovenmitt's Avatar
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    this can all be solved by you supporting utopia and buying credits to remove ads. just saying!
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