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Thread: Sever update in progress

  1. #1
    Member
    Join Date
    Jul 2016
    Posts
    28

    Sever update in progress

    Keeps showing server updates in progress .. will take about 2 hours. All my kd mates are able to login. This is despite clearing cache and history.

  2. #2
    Regular
    Join Date
    Oct 2012
    Posts
    83
    It will help if they know your support ID.

  3. #3
    Game Support Bishop's Avatar
    Join Date
    Jul 2008
    Posts
    21,332
    See if it resolves on a different browser.
    Support email: utopiasupport@utopia-game.com <- please use this and don't just PM me| Account Deleted/Inactive | Utopia Facebook Page | #tactics <-- click to join IRC|
    PM DavidC for test server access

  4. #4
    Member
    Join Date
    Jul 2016
    Posts
    28
    Hi there, apparently there is no issue logging in from a PC, however this remains a problem at home while logging in from a mobile phone. And yes, I've tried 2 different browser all this while.

    What do you need from me to resolve this matter?

  5. #5
    Game Support Bishop's Avatar
    Join Date
    Jul 2008
    Posts
    21,332
    Sounds like a local issue with your phone, did you delete your browser data cache fully?
    Support email: utopiasupport@utopia-game.com <- please use this and don't just PM me| Account Deleted/Inactive | Utopia Facebook Page | #tactics <-- click to join IRC|
    PM DavidC for test server access

  6. #6
    Veteran
    Join Date
    Sep 2011
    Location
    Ocala, FL, USA
    Posts
    777
    Try the Chrome or Firefox browser on your phone. When I get that, I log out, clears the cashe, and switch browsers. playing on mobile is buggy
    Long live Mehul!

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