Why do you give people misleading advice? Is it because you want to inconvenience them?
Forum mods have no connection to Ingame administrative matters. There is no point in ever pming Palem, asf, Persian, allanons, or Don Propro for something outside of the forums.
Ffs, you should not even pm DavidC or jefft or bishop on the forums for Ingame matters.
Email support.