So instead of just having people email support, why not build in functionality into the game? There is already a link for it.

Once you go to "Create a Kingdom" have two new links at the bottom

"Start a Kingdom with friends"
"Join a kingdom"


Once someone clicks "Start a Kingdom with friends" It will allow them to generate a code. The other members to join would then take that code to "Join a Kingdom"

Once you have all three, the originator can either do a final submission that would alert admins, or it could do so automatically.

I feel like that would make the process easier for all, and help prevent any potential confusion if multiple groups want to create a kingdom at the same time.