Facebook Login Issues

[JeffT]

Hi everyone,

I'm sure you've noticed, if you use it, that facebook login is not currently working. Unfortunately, Utopia is suffering from a bit of a technical debt, and fixing it is not a small task. While we are working hard on bringing back social login, there are significant framework upgrades that are necessary to support it after Facebook's most recent change on the 27th.

For now, please do the following steps so that you can access your account until we can restore facebook login.

1) On the login page, click on 'forgot your password' below the login.
2) On this page, enter the email you use for facebook
3) When you receive your email, reset your password
4) Login via the normal login method on the main page, using your facebook email as your username and your new password.

Thanks,
Jeff

[Deathlyric]

Hi everyone,

I'm sure you've noticed, if you use it, that facebook login is not currently working. Unfortunately, Utopia is suffering from a bit of a technical debt, and fixing it is not a small task. While we are working hard on bringing back social login, there are significant framework upgrades that are necessary to support it after Facebook's most recent change on the 27th.

For now, please do the following steps so that you can access your account until we can restore facebook login.

1) On the login page, click on 'forgot your password' below the login.
2) On this page, enter the email you use for facebook
3) When you receive your email, reset your password
4) Login via the normal login method on the main page, using your facebook email as your username and your new password.

Thanks,
Jeff

Doesnt work, i am still kicked out off the game..

[engr_donaire]

Hi everyone,

I'm sure you've noticed, if you use it, that facebook login is not currently working. Unfortunately, Utopia is suffering from a bit of a technical debt, and fixing it is not a small task. While we are working hard on bringing back social login, there are significant framework upgrades that are necessary to support it after Facebook's most recent change on the 27th.

For now, please do the following steps so that you can access your account until we can restore facebook login.

1) On the login page, click on 'forgot your password' below the login.
2) On this page, enter the email you use for facebook
3) When you receive your email, reset your password
4) Login via the normal login method on the main page, using your facebook email as your username and your new password.

Thanks,
Jeff

I always log in thru FACEBOOK Account, but unfortunately I cant log in my account anymore. and when I retrieve the account, my province is gone.... create a new one? Zzzzzzz

[norwinx3]

I have the same problem as well. And when I tried to login to the username that I could remember before I started using facebook login, it takes me to a create province page. I hope I wont get banned from that.

P.S. I never created a province though...

[khaos42068]

Reset password and then use my e-mail that my Facebook uses as username and says it doesn't know my e-mail.

[norwinx3]

So, what shall we do now? It has been almost 24 hours since the issue occurred. And the steps mentioned above doesn't work. Any suggestions on what we should do?...

[Bishop]

If the above doesn't work then email support with your province name from your email address linked to the prov (i.e your facebook email) and i will send you on your details.

[Eiger]

Emails sent

[norwinx3]

email sent as well

[norwinx3]

It worked now. Thank you Bishop.

[khaos42068]

Email sent

[ebalsymvi]

Email sent

[Bishop]

i don't see any mail?