Back when I was monarch and recruiting I got a mail from a likely recruit. After messaging back and forth I paid for an invite (15$), before he was even out of protection I noticed another province in another kd with his same name, realizing what happened I contacted support. Both provinces were removed, said province never even came out of protection.

I mailed support again looking for a refund of my invite, I was told certainly over several emails that it would not happen, and Bishop closed the ticket.

Now my question is this, why would you even want a multi removed? If it costs your kingdom money, if it means you have to search for a new player, pay for another invite, Hell depending on the situation they are likely more useful or active than a random...

Not sure my point, but I used to spend 100-200 credits an age on invites and sitting, since that incident 2-3 ages ago I have not purchased 1 credit and I never will again. I was punished with real $ for reporting a multi. I know most of uto is older men and women, but as an unemployed 24 year old at the time, to be told that my 40 credits were just gone was the last straw. 9/10 dealings with Utopia support in the last 2.5 years had been hair pullingly painful, if not just ignored without response.