You are correct. I sent an average of 5 emails per day. I was getting ticket numbers for all of them, so I at least knew the emails were making it although I'm pretty sure they deleted them without reading them and heaven forbid respond to them.
Now when I email them, I don't get ticket numbers. Hence they blocked my email. This is the route Utopia is taking when B&S delete people for no reason. They silence the deleted and refuse to respond. Y